Effective Date: January 1, 2026
This Privacy Policy applies to Custom Pittsburg Deck & Fence ("we," "us," or "our"), a deck and fence contractor based in Pittsburg, CA. Our website is located at pittsburgdeckandfence.com. We can be reached by email at sales@pittsburgdeckandfence.com or by phone at (925) 318-8318.
We take your privacy seriously. This policy explains what information we collect, how we use it, and what choices you have. Please read it carefully.
We collect information in two ways: information you give us directly, and information collected automatically when you use our website.
When you fill out a contact form or inquiry form on our website, we collect the details you submit. This typically includes your name, phone number, email address, and a description of your project or question. You are never required to submit this information - it is entirely your choice.
When you visit our website, standard web server logs and analytics tools may collect certain technical information automatically. This can include your browser type, device type, operating system, the pages you visit on our site, the time and date of your visit, and the IP address of your device. This data is collected in aggregate and is used to understand how visitors use our website so we can improve it.
Our website may use cookies - small text files stored on your device - to help the site function correctly and to collect analytics data. Cookies do not contain personal information that identifies you by name.
We may use third-party analytics services (such as Google Analytics) to help us understand site traffic. These services may set their own cookies and collect data according to their own privacy policies. You can opt out of Google Analytics data collection by using the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.
Most browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect the functionality of some features on our site.
We use the information we collect to:
We do not sell your personal information to third parties. We do not share your information with outside marketing companies for their own advertising purposes.
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business - for example, a form submission provider, an email service provider, or an analytics platform. These providers are only permitted to use your information for the purposes of providing services to us.
We may also disclose your information if required to do so by law, such as in response to a court order, subpoena, or lawful government request.
We retain the personal information you submit through our contact forms for as long as it is reasonably necessary to fulfill the purpose for which it was collected - typically for the duration of our business relationship with you and for a reasonable period afterward to handle any follow-up questions or concerns.
Automatically collected analytics data is typically retained in aggregate form and is not individually identifiable. We do not retain personally identifiable analytics data for longer than is necessary.
Depending on where you live, you may have certain rights regarding your personal information. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to:
To exercise any of these rights, contact us at sales@pittsburgdeckandfence.com. We will respond within 45 days of receiving your request.
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any website you visit through a link on our site.
We take reasonable steps to protect the information you submit to us from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us: