Serving Pittsburg, CA and surrounding areas. (925) 318-8318
Effective Date: January 1, 2026
By accessing or using the website located at pittsburgdeckandfence.com (the "Site") or by engaging Custom Pittsburg Deck & Fence ("we," "us," or "our") for any services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site or services.
These Terms and Conditions apply to all visitors, customers, and other individuals who access or use the Site or our services. We reserve the right to update these terms at any time. Continued use of the Site or our services after changes are posted constitutes your acceptance of the revised terms.
Custom Pittsburg Deck & Fence is a licensed contractor based in Pittsburg, CA, providing residential deck construction, fence installation, deck repair, deck staining, and related outdoor structure services to homeowners in Pittsburg and surrounding communities in California.
All services are subject to availability. We reserve the right to decline any project at our sole discretion. The information on our website is provided for general informational purposes and does not constitute a binding offer or guarantee of specific pricing or availability.
All estimates provided by Custom Pittsburg Deck & Fence are based on information available at the time of the estimate and are subject to change. A written estimate is not a final contract. Work will not begin until both parties have signed a written contract that specifies the scope of work, materials, pricing, and project timeline.
Prices may change if the scope of work changes, if unforeseen site conditions are discovered after work begins, or if material costs change significantly between the estimate and the project start date. We will notify you in writing of any changes to the agreed price before proceeding with additional work.
Free estimates are offered as a courtesy and do not obligate either party to proceed with a project.
Project start dates are estimates and may be subject to change due to weather, permit processing times, material availability, or other factors outside our control. We will communicate any scheduling changes to you as soon as reasonably possible.
If you wish to cancel or postpone a project after a contract has been signed, please notify us in writing as soon as possible. Cancellation terms - including any deposits or restocking fees - will be specified in the written contract for each project. If materials have already been ordered or work has already begun, you may be responsible for costs incurred up to the point of cancellation.
We reserve the right to suspend or cancel work if a site is unsafe, if permits are denied, or if payment obligations are not met as agreed.
Payment terms are specified in the written contract for each project. Typically, a deposit is required at contract signing, with the remaining balance due upon project completion. Exact amounts and due dates will be outlined in your contract.
Payments not received by their due date may result in a pause in work until the outstanding balance is resolved. We accept payment methods as specified in the individual project contract.
Customers are responsible for all costs associated with collecting overdue payments, including reasonable legal fees and collection costs if applicable.
Where required by law, Custom Pittsburg Deck & Fence will obtain building permits and schedule required inspections on behalf of the customer. Permit fees are typically passed through to the customer and will be itemized in the written contract. We do not knowingly perform work without required permits.
The customer is responsible for disclosing any HOA rules, deed restrictions, or easements that may affect the project before work begins. Additional time or costs resulting from undisclosed restrictions discovered after work has started are the responsibility of the customer.
Custom Pittsburg Deck & Fence provides a workmanship warranty as specified in the written contract for each project. This warranty covers defects in our labor and installation. It does not cover damage caused by misuse, neglect, improper maintenance, acts of nature, or modifications made by the customer or a third party after project completion.
Material warranties are provided by the manufacturer of the materials used, not by Custom Pittsburg Deck & Fence. We will assist customers in understanding and filing manufacturer warranty claims where applicable.
THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
To the maximum extent permitted by applicable law, Custom Pittsburg Deck & Fence will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, including but not limited to loss of profits, loss of data, or property damage not directly caused by our negligence.
Our total liability to you for any claims arising from our services will not exceed the amount you paid us for the specific project giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.
All content on this website - including text, images, logos, and design elements - is owned by or licensed to Custom Pittsburg Deck & Fence and is protected by applicable copyright and intellectual property laws. You may not reproduce, copy, distribute, or use any content from this site without our written permission.
If a dispute arises between you and Custom Pittsburg Deck & Fence in connection with our services, the parties agree to first attempt to resolve the dispute informally by contacting us directly at sales@pittsburgdeckandfence.com. We will make a good-faith effort to resolve your concern within 30 days of receiving written notice.
If informal resolution is not possible, disputes will be resolved through binding arbitration under the rules of a mutually agreed-upon arbitration provider, rather than in court, unless applicable law requires otherwise. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction where necessary to protect intellectual property or prevent irreparable harm.
These Terms and Conditions and any disputes related to them or to our services will be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration will be brought in the appropriate courts located in California.
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. Your continued use of the Site or our services after any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
If you have questions about these Terms and Conditions, please contact us:
